Samsung UN55B8000 55-Inch 1080p 240 Hz LED HDTV Buy Now


The picture quality of the tv amazing, but there are black patches on each corner of the tv. This is not specific to my set. Everyone who has gotten a Samsung LED-series television has been noticing the same problem. I have tried contacting Samsung with the following email, but they told me just to return the television if I was unhappy. Here is a copy of the recent email I sent them:

This is my second formal attempt to contact your company regarding a 55" Samsung LED UN55B8000XF. I informed you in my first contact attempt that I had purchased less than two weeks ago this television from Fry's Electronics in Concord, CA. Upon hooking up the television, I noticed four black corners which hindered my viewing pleasure and took away from the effectiveness of the high definition television. I asked what your company's formal stance was on this model and it's problem with dark corners and I asked whether the 8500 series set to be released would have the same problem. To date, I have received no response from you. I take this to mean that the dark corners are not supposed to be there and that they are in fact, a defect. It is unacceptable that Samsung will not reply to my request for information given the thousands I have paid for this television. This is my second documented request and if I do not receive an acceptable response and solution to my problem, I will have no choice but to pursue my complaint in a legal forum, seeking to reimburse the costs I had to pay out of pocket with regard to the purchase, delivery, set-up, and so forth, of this defective television. I look forward to your response within the next three business days. Thank you.

I will update this review if I receive an acceptable response or if I am magically illuminated with a solution. Get more detail about Samsung UN55B8000 55-Inch 1080p 240 Hz LED HDTV.

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